Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") constitute a legal agreement between you ("you", "user", "visitor") and BrightReach Marketing ("BrightReach", "we", "us"), a marketing agency operating in Singapore. By accessing or using brightreach.life (the "Website"), you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

Separate written agreements, proposals, or statements of work govern paid client engagements and prevail over these Terms where they conflict. These Terms apply to general website use and enquiry submissions unless superseded by a signed contract.

2. About BrightReach

BrightReach Marketing provides brand strategy, digital marketing, and content creative services to businesses. Our registered office address is 182 Cecil Street, #17-03, Frasers Tower, Singapore 069547. Contact: [email protected], +65 6229 3847.

BrightReach is an independent marketing agency. We are not affiliated with, endorsed by, or acting on behalf of any government agency, bank, technology platform, or third-party brand unless explicitly stated in a client engagement document. References to third-party platforms (such as Google Ads or Meta) describe tools we may use on behalf of clients; we are not those platforms' authorised representatives.

3. Website purpose and acceptable use

The Website is provided for informational purposes and to facilitate business enquiries. You may browse pages, review service descriptions, and submit legitimate contact requests related to marketing services.

You agree not to:

• Use the Website for unlawful, fraudulent, or harmful purposes;
• Attempt to gain unauthorised access to servers, directories, or data;
• Introduce malware, automated scraping tools, or denial-of-service traffic;
• Submit false, misleading, or impersonating enquiries;
• Use the contact form to transmit payment credentials, passwords, OTP codes, or unrelated spam;
• Reproduce, republish, or commercially exploit Website content without written permission;
• Misrepresent your affiliation with BrightReach or any other entity.

We may suspend or block access where we reasonably believe these Terms have been violated or where necessary to protect the Website, users, or our business.

4. Enquiries and no automatic engagement

Submitting a contact form or email does not create a client relationship, obligation to provide services, or guarantee that we will accept a project. All services require mutual agreement on scope, fees, and timelines documented in a proposal or contract.

Information on the Website about services, pricing ranges, and timelines is indicative only. Final terms are confirmed in writing before work begins. Phrases such as "from" indicate starting points that may vary based on project complexity.

5. Intellectual property

Unless otherwise stated, BrightReach owns or licenses all content on the Website, including text, graphics, logos, layout, photographs, and code. You receive a limited, non-exclusive, non-transferable licence to view and download content for personal, non-commercial reference while browsing the Website.

You may not modify, distribute, publicly display, or create derivative works from Website content without prior written consent. Client deliverables created under separate contracts are governed by the intellectual property clauses in those agreements.

6. Third-party links and tools

The Website may contain links to third-party websites and, with consent, embedded Google Maps. We do not control third-party content and are not responsible for their availability, accuracy, or practices. Your use of third-party services is at your own risk and subject to their terms.

7. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, BrightReach disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free from security vulnerabilities. Marketing results described in case studies or examples are illustrative. We do not guarantee specific rankings, lead volumes, revenue outcomes, or campaign performance. Past results depend on market conditions, budgets, offer quality, and client operations.

Nothing on this Website constitutes legal, financial, or investment advice.

8. Limitation of liability

To the maximum extent permitted by applicable law, BrightReach and its directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Our aggregate liability for claims relating to Website use shall not exceed one hundred Singapore dollars (SGD 100), except where liability cannot be excluded by law. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited under Singapore law.

9. Indemnity

You agree to indemnify and hold harmless BrightReach from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Website, violation of these Terms, or infringement of third-party rights resulting from content or information you submit to us.

10. Privacy and cookies

Our collection and use of personal data is described in our Privacy Policy. Cookie usage is described in our Cookie Policy. By using the Website, you acknowledge those policies.

11. Governing law and jurisdiction

These Terms are governed by the laws of Singapore. Any dispute arising from or relating to these Terms or Website use shall be subject to the exclusive jurisdiction of the courts of Singapore, unless mandatory law provides otherwise.

12. Changes to terms

We may revise these Terms at any time by posting an updated version on this page with a revised "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the updated Terms. We encourage periodic review of this page.

13. Severability and waiver

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Failure to enforce any provision does not constitute a waiver of that provision or any other rights.

15. Force majeure

BrightReach shall not be liable for delays or failures resulting from events beyond reasonable control, including natural disasters, widespread internet outages, government actions, or platform service disruptions. During such events we will use reasonable efforts to restore Website availability and communicate with affected users where appropriate.

16. Entire agreement for website use

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding your use of the Website. No oral statements or informal emails modify these Terms unless confirmed in a written document signed by an authorised representative of BrightReach.

17. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to honour these Terms.

18. Language

These Terms are written in English. If translated versions are provided for convenience, the English version prevails in the event of inconsistency, to the extent permitted by applicable law in your jurisdiction.

19. Contact

Questions about these Terms may be directed to:

BrightReach Marketing
182 Cecil Street, #17-03, Frasers Tower, Singapore 069547
Email: [email protected]
Phone: +65 6229 3847

We review legal enquiries during business hours, Monday to Friday, 09:00–18:00 Singapore time, excluding public holidays. Responses to complex contractual questions may require additional review time; we will acknowledge receipt promptly even when a full answer takes longer.